Returns & Refund Policy

REFUNDS AND GUARANTEES gives you ample time to be sure that you have made the right choice. If for any reason you are not completely satisfied, you have the right to return the product or products purchased within 10 calendar days of receipt, for replacement or refund, depending on your choice. Simply return the products by mail at the following address:

Papasotiriou /

106 82 ATHENS

In this case you will be charged only with the returning costs.


Returns are accepted only if the items you wish to return are intact and in their original packaging, along with the sales receipt or invoice. To avoid any inconvenience, you should carefully check the product when delivered in order to detect any obvious defects or errors. To ensure the return or exchange of a product, it is compulsory to follow the return procedure described above. Also, items that are returned incomplete, damaged or soiled are in no case accepted, exchanged or refunded.

Depending on the payment method of your order, your refund will be completed within 30 days from the date we receive the products. Our company reserves the right to change prices without notice. In this case, the products are invoiced based on the value they had your order was placed.

Please contact us before returning a product by calling at +30 2103 533 070 or by sending an e-mail

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