Shipping & Payment Policy
Artpointpapasotiriou.gr can serve customers globally. The cost of shipping varies from city to city and from country to country, according to the product you chose to purchase. That is why we have formed a specific dispatching policy to be as fair as possible.
Orders are shipped within 3 to 30 business days (depending on product availability). If we cannot deliver your order due to force majeure (strikes, extreme weather conditions, etc.) we will contact you to inform you. Once you complete your order, you will receive an e-mail confirming that we received your order.
1. Force Majeure: If for reasons of force majeure (e.g. extreme weather conditions, strikes, etc.) we cannot deliver the products within the prescribed time, we will notify you via e-mail.
2. Artpointpapasotiriou.gr is not liable for defects or poor quality of products available to customers. If, however, a product is defective, you retain the right to return it in its original packaging within 10 days, with the possibility of replacement or refund.
DELIVERY OF ORDERS
The delivery of your order is done through the following courier services:
- ACS courier service,
- Greek Post Office.
TERMS OF PAYMENT
Prices are in euros including VAT 24% (excl. books 6%). Artpointstore.com reserves the right to modify the prices, especially in cases of increase (taxes, price of gold and silver, etc.). The products are priced according to their value when the order was placed.
For greater convenience and better service, artpointstore.com offers the possibility of the following payment methods:
When choosing to pay your order through bank deposit, please make sure that you have put your name and send the deposit slip by mail email@example.com. As soon as we receive your payment we will proceed with processing your order.
ALPHA CREDIT BANK
BENEFICIARY NAME: A. PAPASOTIRIOU & CO P.C.
BANK ADRESS: STOURNARA BRANCH 104 (55, Stournara Street, Athens, 106 82)
ACCOUNT No: 104-00-2320-003690
IBAN : GR97 0140 1040 1040 0232 0003 690
BIC (SWIFT CODE) : CRBAGRAAXXX
NATIONAL BANK OF GREECE
BENEFICIARY NAME: A. PAPASOTIRIOU & CO P.C.
BANK ADRESS: STADIOU BRANCH 080 (38, Stadiou Street, Athens, 105 64)
ACCOUNT No: 44080394
IBAN : GR 05 0110 1290 0000 1294 4080 394
BIC (SWIFT CODE) : ETHNGRAAXXX
PAYMENT UPON DELIVERY (VALID FOR GREECE)
Paying your order upon delivery is effective only for Greece. This service is available only for products in our collection and not for special or custom orders and personalized gifts, which cannot be returned.
BY CREDIT CARD
By credit card via VIVA PAYMENTS, a fully compliant PCI DSS Level 1 Service Provider which guarantees the absolute security of your transaction.
Artpointstore.com does not collect or store in any way your credit card, while the payment process occurs in VIVA Payment Secure Gateway through redirection.
CASH ON DELIVERY (GREECE-ONLY)
Paying your order upon delivery is effective only for Greece. This service is available only for products in our collection and not for special or custom orders and personalized gifts, which cannot be returned. An ACS Courier agent will delivery your order. Cash payment will occur on delivery.
REFUNDS AND GUARANTEES
Artpointpapasotiriou.gr gives you ample time to be sure that you have made the right choice. If for any reason you are not completely satisfied, you have the right to return the product or products purchased within 10 calendar days of receipt, for replacement or refund, depending on your choice. Simply return the products by mail at the following address:
Papasotiriou / Artpointpapasotiriou.gr
49A STOURNARA STR.
106 82 ATHENS
In this case you will be charged only with the returning costs.
RETURN OF ORDERS
Returns are accepted only if the items you wish to return are intact and in their original packaging, along with the sales receipt or invoice. To avoid any inconvenience, you should carefully check the product when delivered in order to detect any obvious defects or errors. To ensure the return or exchange of a product, it is compulsory to follow the return procedure described above. Also, items that are returned incomplete, damaged or soiled are in no case accepted, exchanged or refunded.
Depending on the payment method of your order, your refund will be completed within 30 days from the date we receive the products. Our company reserves the right to change prices without notice. In this case, the products are invoiced based on the value they had your order was placed.
Please contact us before returning a product by calling at +30 2103 533 070 or by sending an e-mail firstname.lastname@example.org